Privacy Policy

Effective Date: January 1, 2026

Van Isle Digital Ltd. ("we", "our", "us") is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our website, vanisledigital.com, or when you engage our web services.

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in British Columbia.

1. Information We Collect

We collect the following types of personal information:

  • Names
  • Email addresses
  • Phone numbers
  • Information submitted through our website contact form
  • Website analytics data via Google Analytics (such as IP address, device type, and general usage patterns; we do not use cookies for analytics)
  • Information you voluntarily share with us through email communication

We do not collect or store credit card or other payment information through our website.

We do not intentionally collect personal data from our clients' customers, although we may occasionally see such information if it is provided by a client and required for project work.

2. How We Collect Information

We collect personal information through:

  • Contact forms on our website
  • Direct email communication with you
  • Google Analytics, which collects usage data to help us understand how visitors use our website (no cookie-based tracking is implemented by us)

3. How We Use Personal Information

We use personal information for the following purposes:

  • Providing web development, maintenance, and related services
  • Responding to inquiries and communicating with clients about projects and support
  • Billing and accounting
  • Security monitoring and fraud prevention
  • Improving the performance, usability, and content of our website

We do not use your information for newsletters or bulk marketing emails.

4. Sharing of Personal Information

We do not sell, rent, or trade your personal information.

We may share personal information only in the following limited circumstances:

  • With contractors or freelancers who assist us with project delivery, and only to the extent necessary to perform their work. These parties are expected to protect your information and keep it confidential.
  • When required by law, regulation, court order, or government request.

5. Data Storage and Retention

Personal information is stored on our local machines, which are protected by strong security measures.

We retain personal information for the duration of the client relationship plus one (1) year, unless a longer retention period is required for legal, accounting, or other legitimate business purposes.

You may request deletion of your personal information at any time, subject to legal or contractual restrictions.

6. Security Measures

We take reasonable steps to protect personal information from loss, misuse, and unauthorized access, including:

  • Use of encrypted drives
  • Two-factor authentication (2FA) on relevant accounts
  • Limiting access to personal information to those who need it for their work
  • Using a password manager for secure credential storage
  • Using SSL/TLS encryption for all website traffic

While we take these precautions, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Under Canadian privacy law, you have the right to:

  • Request access to the personal information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal or contractual obligations
  • Withdraw your consent to our use of your information going forward
  • Ask how your information is used and with whom it is shared

To exercise any of these rights, please contact us using the details in the "Contact Us" section below.

8. Use of AI Tools

We may use AI-assisted tools to support coding, content generation, or project-related tasks. These tools are used to assist in producing deliverables efficiently. We do not intentionally provide sensitive client personal information to AI tools unless this has been clearly agreed with the client and is necessary for the work being performed.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, please contact:

Van Isle Digital Ltd.
3244 Seaton St
Victoria, BC
V8Z 3V7
Phone: 604-366-9757
Email: mitchligertwood@gmail.com

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The "Effective Date" at the top of this page indicates the date of the most recent version. Your continued use of our website or services after any changes are posted will signify your acceptance of those changes.